TCDNetworks HelpDesk

You can contact TCDNetwork via e-mail or by opening a trouble ticket at the TCDNetworks HelpDesk. We will respond promptly to high urgency tickets. All others are subject a 24 hour response time.

Click here to open a NEW trouble ticket
Click here to check the status of your existing trouble tickets

Knowledgebase

Search through our knowledgebase to quickly find answers to your pre-sales, billing, and support needs. Our knowledgebase contains tutorials with step by step movies on how to do practically everything related to your account. This thing is amazing! 99% chance your question is answered already.

Flash Tutorials For Your HELM Control Panel

This page has a long list of flash movies on how to do different things in Helm ranging from how to create an mail account to changing DNS servers at your domain registrar.  

HELM Control Panel User Guide
Download the HELM CP User Guide in PDF format.